Data We Collect
- Scan content you choose to submit: text, links, screenshots, or images are sent only after you tap Check.
- Generated scan results and metadata: risk score, category, model response, whether text or an image was included, latency, success/failure, and scan ID.
- Anonymous app identifier: a random per-device ID stored in the device keychain/secure storage and sent to the TrustCheck backend to enforce free scan limits and subscription access.
- Product analytics: app opens, screen views, scan workflow events, paywall interactions, subscription actions, feedback events, device platform, and basic scan result metadata such as score, label, category, model, and latency.
- Subscription status: RevenueCat and Apple subscription identifiers, product ID, entitlement status, and expiration status.
- Feedback you choose to submit: helpful/not helpful, issue type, expected label, optional notes, and, only if you opt in, the original checked text or image for review.
- Support emails: your email address and anything you include when you contact support.
TrustCheck does not require an account and does not collect your name, contacts, location, advertising ID, or payment card details.
How We Use Data
- To provide scam and authenticity checks.
- To enforce the free scan allowance and unlock TrustCheck Plus subscriptions.
- To operate, secure, debug, and improve the app and backend.
- To review user feedback and improve result quality.
- To respond to support requests.
Third Parties
TrustCheck shares data only as needed to operate the app:
- AI providers process submitted scan content to generate analysis.
- Cloudflare hosts the TrustCheck backend, database, and temporary feedback storage.
- PostHog processes product analytics events. TrustCheck does not send original scan text, screenshots, feedback notes, or full generated explanations to PostHog.
- RevenueCat manages subscription status and purchase entitlement verification.
- Apple processes App Store purchases and subscription management.
- Email providers process messages when you contact support.
TrustCheck does not sell personal data and does not use submitted content for advertising or tracking.
Retention
- Local check history is stored on your device and can be cleared from the History screen.
- Server scan metadata and generated results may be retained to operate the service, enforce usage limits, troubleshoot issues, and improve quality.
- Original text or images are not stored for feedback review unless you explicitly choose Share scan content after marking a result not helpful.
- Shared feedback inputs are retained for up to 90 days, then removed from feedback storage.
- Subscription records are retained while needed to provide and verify access.
- Support emails are retained as needed to respond and maintain support records.
Your Choices
- Do not tap Check if you do not want content sent for analysis.
- Use the History screen to clear saved checks from your device.
- Use Restore purchases or Manage subscription in the app to manage Apple subscriptions.
- Email support at [email protected] to request deletion of server-side records associated with your anonymous app identifier or a support request.
Children
TrustCheck is not directed to children and does not knowingly collect personal data from children.
Contact
For privacy questions or deletion requests, email [email protected].